Alterations - Store Support - Century City

Summary

Provide customer-focused alterations and store support by assisting with transactions, organizing alteration needs using store technology, and collaborating with the Alterations and Store Team to deliver timely resolutions and a positive customer experience.

Responsibilities

• Assist customers with a variety of transactions and alteration requests
• Utilize store technology to manage and organize alteration orders
• Defuse customer situations and provide timely effective resolutions
• Collaborate with team members to meet customer expectations
• Maintain organization and prioritize multiple tasks in a fast paced environment
• Operate standard alterations equipment safely
• Work a flexible schedule based on department needs

Requirements

• Ability to build relationships with customers peers and leadership
• Proficiency in MS Windows iOS and Android operating systems
• Clear effective communication and strong interpersonal skills
• Organizational skills and ability to prioritize multiple requests
• Willingness to learn and safely operate alterations equipment
• Flexible availability to meet department scheduling needs