Alterations - Store Support - Town Center At Boca Raton

Summary

Provide customer service at checkout and by phone, assisting with purchases, returns, and other transactions. Support a positive, efficient shopping experience while helping keep the department organized and ready for customers.

Responsibilities

• Assist customers with sales, returns, and other transactions at checkout and over the phone.
• Listen to customer needs, share product and fashion knowledge, and support purchase decisions.
• Keep the cash wrap and sales floor organized, clean, and restocked.
• Inform customers about events, gift cards, and the rewards program.
• Support other store areas, including order fulfillment and pickup.

Requirements

• Prioritize multiple tasks and customer requests in a fast-paced environment.
• Demonstrate strong communication, interpersonal, organization, and follow-through skills.
• Use problem-solving skills and show proficiency with computers and willingness to learn new applications.
• Work a flexible schedule based on business needs.
• Meet physical requirements, including continuous movement during shifts, frequent bending and reaching, and lifting up to 25 pounds occasionally.