Assistant Boutique Manager

As an Assistant Boutique Manager at IWC Schaffhausen in Boston, you will support the Boutique Manager in leading the boutique and driving business in a fast-paced environment. You will foster team development and ensure exceptional client care, contributing to the boutique's success.

• Assist the Boutique Manager with business planning, sales monitoring, and strategy development.
• Lead day-to-day operations including stock management, visual merchandising, and vendor management.
• Support team performance through coaching and mentoring.
• Collaborate on client development strategies and CRM action plans.
• Participate in sales activities, delivering exceptional service and building long-term client relationships.

• 5+ years of experience in the luxury retail industry or equivalent.
• Strong communication and interpersonal skills.
• Customer-centric mindset with strong analytical abilities.
• Ability to self-manage and lead a team effectively.
• Outgoing personality with a focus on client satisfaction.