SummaryAs an Assistant Store Manager at Loro Piana in Boston, you will play a crucial role in the store's success by supporting daily operations, optimizing sales performance, and managing inventory. Your passion for building client relationships and providing exceptional service will contribute to key business initiatives.
Responsibilities- Collaborate with the Store Manager to oversee the store team, manage performance, and convey product knowledge.
- Identify opportunities for sales growth and operational efficiencies.
- Facilitate communication between the store team, Store Manager, and corporate partners.
- Support the sales process by ensuring luxury service and managing critical situations professionally.
- Develop strong relationships with top clients and manage VIC initiatives.
- Provide guidance, coaching, and feedback to team members to foster growth.
- Create career development plans and identify growth opportunities for team members.
- Participate in scouting and selecting new team members.
- Lead team meetings to update on store performance and priorities.
- Enhance understanding of operational procedures including inventory management and scheduling.
- Manage operational procedures such as cycle counts and fiscal inventory.
- Oversee After Sales processes including alterations and repairs.
- Report store facilities and maintenance issues promptly.
- Manage store expenses related to profit and loss.
- Ensure alignment of visual merchandising with corporate guidelines.
- Manage stockroom operations to align inventory with sales potential.
- Communicate with the store team to mitigate business risks.
- Enforce labor laws, safety procedures, and sales regulations.
Requirements- 3+ years of management and sales experience, preferably in luxury retail.
- Proficiency in Microsoft Office, SAP, and other digital tools.
- Excellent leadership, teamwork, and problem-solving skills.
- Strong knowledge of sales, operations, and inventory.
- Ability to travel and work weekends.
- Ability to lift and move up to 40 pounds.
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