Boutique Assistant Manager

Summary

The Boutique Assistant Manager supports boutique operations with a focus on delivering exceptional client service, coaching and developing staff, and assisting the management team with sales and operational goals. The role involves fostering a professional luxury boutique environment, supporting recruitment and retention, and ensuring product knowledge is maintained across the team.

Responsibilities

• Achieve and exceed sales goals through clienteling and sourcing new clients
• Evaluate team performance and provide consistent coaching and development plans
• Monitor market competition and trends to inform boutique strategy
• Assist with forecasting, planning and budgeting for business needs such as payroll
• Manage daily operational tasks according to boutique standards
• Support recruitment and retention efforts for boutique staff
• Serve as a leader supporting the Boutique Director and promote teamwork
• Train staff on current collections and cascade product knowledge
• Perform other tasks assigned by management

Requirements

• Minimum 2 years of retail service experience, preferably luxury retail
• Knowledge of watch trends and marketplace competition
• High school diploma or equivalent; college degree or equivalent experience preferred
• Proficiency with MS Office applications and retail systems
• Strong verbal and written communication skills
• Ability to work a flexible schedule including nights weekends and holidays