Assistant Store Manager

Summary

Support the Store Manager in achieving sales and service targets by leading and developing the store team, maintaining operational best practices, and improving the customer experience. Act as a hands-on leader who coaches staff, implements visual and service standards, and collaborates with support departments to optimize store performance.

Responsibilities

• Support Store Manager in leading and developing a professional store team to reach company goals
• Collaborate with training teams to develop a high performing team
• Establish and monitor weekly and monthly objectives for the team
• Ensure employees present professionally and deliver excellent customer service
• Maintain attractive merchandise presentation according to visual guidelines
• Work with store support departments to utilize company resources effectively
• Align with Human Resources on policies procedures and development planning
• Perform other duties as assigned by the Store Manager

Requirements

• Previous experience in management sales hospitality or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible availability including nights weekends and holidays
• Ability to work in a retail store environment