Summary
The Beauty Counter Manager delivers personalized beauty experiences while maximizing sales for assigned brands through makeup application, skincare consultation and digital selling. This role combines selling, teaching and vendor collaboration to build customer loyalty and achieve counter goals in a commissioned sales environment.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products.
- Set and achieve personal and counter sales goals using in-store and digital tools.
- Manage scheduling and execution of vendor events and promotions.
- Build and maintain vendor relationships to drive business results.
- Handle sales transactions including refunds and exchanges.
- Recruit and open new customer accounts in the rewards program.
- Maintain counter organization and cleanliness to keep department customer-ready.
- Stay current on beauty trends and product knowledge through trainings.
- Collaborate with team members to create a welcoming customer environment.
Requirements
- Passion for beauty, makeup application and skincare.
- Excellent customer connection and communication skills.
- Ability to multitask, stay organized and follow through on tasks.
- Drive to achieve sales goals and use networking and technology for selling.
- Empathy and respect for customers during services.
- Ability to work a flexible schedule including evenings and weekends.
- High level of ownership, accountability and initiative.
- Willingness to participate in vendor trainings and events.
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