Store Manager - Wrentham Village Premium Outlet

As a Store Manager at Wrentham Village Premium Outlet, you will be a stylish and sophisticated leader, driving business growth through client relationship management and community engagement. You will develop a team focused on exceptional customer service and operational excellence.

• Develop, maintain, and expand the customer base by leveraging high-profile clientele and sales opportunities.
• Implement and manage the boutique's client outreach program to exceed financial performance and KPI targets.
• Monitor market trends and local competitors to maintain awareness of industry developments.
• Motivate the team to achieve results through goal setting, accountability, and celebrating successes.
• Manage all HR functions to support the boutique's staff effectively.
• Deliver operational excellence in all store processes.
• Develop and execute a strategic business plan to drive incremental sales through cross-functional partners, CRM, and marketing opportunities.

• 2+ years of Store Manager experience at a high-end retailer.
• Entrepreneurial mindset with the ability to drive results; adaptable, problem solver, and strategic.
• Strong ability to engage clients and act as a true brand ambassador.
• Elevated customer service skills with a passion for sales, footwear, and accessories.
• Strong performance management and team development skills.
• Exceptional verbal and written communication abilities.