Floor Director

As a Floor Director at Hermès Boston, you will play a crucial role in leading the sales team and supporting the client experience in a luxury retail environment. You will work closely with the Managing Director and other departments to ensure the achievement of sales goals and maintain high visual standards.

• Supervise, coach, and mentor the selling team to ensure excellent client service.
• Manage merchandising and stock needs, and prepare for bi-annual buying events.
• Motivate the team through contests and campaigns to improve business performance.
• Communicate regularly with the Managing Director and store management team.
• Conduct productivity meetings and deliver performance appraisals.
• Prepare inventories and cycle counts, and manage discrepancies.
• Represent store leadership in the absence of the Managing Director.
• Manage P&L responsibilities and adhere to budget plans.

• Minimum 3 years of store management experience or flagship assistant store manager experience.
• Previous buying experience and management of multi-person teams.
• Proficient in Excel, Lotus Notes, Microsoft Office, and PowerPoint.
• Strong decision-making and time management skills.
• Ability to travel 3-5 weeks annually to Paris.
• Knowledge of French language is helpful.