SummaryAs an Assistant Boutique Manager at Orlando Millenia, you will work closely with the Boutique Director/Manager to oversee the sales team and ensure exceptional customer service in line with Christian Dior standards. Your role will involve improving sales, minimizing stock losses, and attracting new clients to the business.
Responsibilities- Increase sales and measure sales performance and conversion rates daily.
- Provide and inspire outstanding service to our customers.
- Assist in assigning and monitoring sales goals of Sales Associates.
- Responsible for clientele development.
- Participate in the preparation of merchandise displays and presentations.
- Train, coach, develop, and lead sales associates in selling skills.
- Conduct and/or participate in regular store meetings.
- Facilitate proper communication between management and associates.
- Participate in sales promotion activities, including seasonal sales and trunk shows.
- Train the team on optimizing Capture Rate and After Sale.
- Gather merchandise for transfers, damages, and returns-to-vendor.
- Coordinate and participate in department inventories.
- Monitor proper pricing of merchandise.
- Oversee compliance of associates with established Company policies and standards.
- Help solve problems affecting service, efficiency, and productivity.
- Lock and secure the store, and oversee compliance with all security procedures.
Requirements- 3+ years of experience in a similar role.
- Ability to develop and train associates and build relationships.
- Outstanding customer service skills.
- Effective management of sales staff toward achievement of sales objectives.
- Ability to manage boutique operations effectively.
- Strong merchandising skills.
- Ability to maintain consistent standards for the workforce.
- Strong time management skills in a fast-paced environment.
- Clear and concise communication skills.
- Proficiency in operating necessary equipment, including POS systems and office equipment.
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