SummaryThe Assistant Boutique Manager shares responsibility with the Boutique Manager for business development and assists in overall management of the boutique, staff, merchandise, and customer experience. The Assistant Boutique Manager will also assist in achieving sales objectives, building highly motivated teams, and helping to develop the sales team.
Responsibilities- Maintain floor coverage to support sales team in providing a luxury experience for customers.
- Partner with Boutique Manager to monitor performance goals and make necessary adjustments.
- Address and resolve client situations according to company standards.
- Initiate and leverage sales opportunities with existing and prospective customers.
- Support sales associates in sales techniques and clienteling skill development.
- Develop strong product knowledge and communicate it to customers and the team.
- Maintain a professional appearance and behavior.
- Take full responsibility for the boutique in the absence of the Boutique Manager.
- Foster a positive working environment that encourages diversity and teamwork.
- Hold coaching sessions with sales team to review performance and provide feedback.
- Assist in the development of sales team to ensure achievement of company standards.
- Maintain inventory accuracy and shrink within company standards.
- Support Boutique Manager in managing daily store operations.
- Assist in preparing and executing special events and community initiatives.
- Assist in maintaining visual standards with direction from corporate and management.
- Maintain open, professional communications with store management, peers, and corporate.
Requirements- Minimum of 3 years experience in retail required.
- Previous experience in high-end watch sales preferred.
- Strong organization, communication, and follow-up skills.
- Excellent communication, verbal and written skills.
- Strong attention to detail.
- Results-oriented and self-motivated individual.
- Highly flexible and able to work as part of a team in a demanding environment.
- Ability to understand sales, budgets, goals, and scheduling.
- Computer proficiency a must.
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