Assistant Store Director, Operations

Summary

The Assistant Store Director, Operations leads store operations and supports overall business performance. This role oversees workload planning, freight flow, inventory, and adoption of digital tools to promote efficiency, profitability, and a customer-first shopping experience.

Responsibilities

• Plan operational workloads, schedules, budgets, and process timelines.
• Oversee operational standards, freight flow, stock replenishment, and inventory integrity.
• Drive adoption of digital tools and improve processes to increase efficiency.
• Analyze financial and operational reports to guide business decisions and improve performance.
• Partner with store leadership to communicate strategy, develop teams, and address operational challenges.

Requirements

• At least 3 years of retail operations experience, including proven leadership experience.
• Knowledge of operational processes, inventory management, and freight flow.
• Experience with workload planning, budgeting, and scheduling.
• Ability to use data, reporting tools, and retail technology to drive improvements.
• Strong organization, communication, and team leadership skills, with a customer-first mindset.
• Flexibility to work evenings, weekends, and public holidays.