SummaryAs an Assistant Store Manager at BVLGARI in San Francisco, you will play a crucial role in driving the boutique's growth and enhancing the brand's image in the local market. You will ensure optimal operational and merchandising standards, motivate the sales team, and represent the brand in the Store Director's absence.
Responsibilities- Lead the development and implementation of strategies to achieve sales targets.
- Identify and cultivate High Net Worth Individual (HNWI) sales and track related metrics.
- Monitor sales team KPIs and provide strategic interventions to meet targets.
- Enhance sales techniques and lead on the sales floor through guidance and client engagement.
- Stay updated with industry trends and competition to seize sales opportunities.
- Uphold Visual Merchandising (VM) based on brand vision and critical control points (KCPs).
- Train the sales team in leveraging CRM tools for sustained repeat business.
- Direct, inspire, and hold the sales team accountable for achieving KPIs.
- Evaluate and provide feedback to the sales team on client interactions.
- Collaborate with HR to foster career growth and prepare the sales team for future roles.
Requirements- Minimum of 5 years in a comparable role, ideally in the luxury retail sector.
- Experience in High Jewelry and Watches sales is advantageous.
- Demonstrated strategic agility and aptitude for leading and inspiring teams.
- Proven record of achieving exceptional business results.
- Ability to strategize, make rapid decisions, and implement practical business actions.
- Strong managerial background with a focus on nurturing and empowering diverse teams.
- In-depth understanding of the local retail market and skills in client development.
- Proficiency in merchandising techniques.
- Familiarity with retail software like Beanstore, Salesforce, and SAP.
- Flexibility to work evenings, weekends, and holidays when necessary.
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