SummaryAs an Assistant Store Manager at Loro Piana in the Miami Design District, you will play a crucial role in supporting the Store Manager in daily operations, optimizing sales performance, and managing inventory. Your passion for building client relationships and providing an exceptional selling ceremony will contribute to the success of key business initiatives.
Responsibilities- Collaborate with the Store Manager to oversee a successful store team through task delegation and performance management.
- Identify key opportunities for optimizing sales growth and operational efficiencies.
- Facilitate communication between the store team, the Store Manager, and corporate partners to ensure alignment on sales objectives.
- Support in the sales process by ensuring the highest level of luxury service and navigating critical situations with professionalism.
- Develop strong relationships with top clients by managing VIC initiatives to reflect an elevated brand image.
- Provide effective guidance, coaching, and feedback to all team members to foster professional growth and a productive work environment.
- Create career development plans and identify opportunities for growth for all team members.
- Enhance comprehension of important operational procedures including inventory management and strategic scheduling.
- Manage various operational procedures such as cycle counts, stock consolidations, and fiscal inventory.
- Oversee the After Sales process and flow, including alterations, repairs, and spare parts.
- Responsible for reporting store facilities and maintenance issues in a timely manner.
- Manage store expenses related to profit and loss, optimizing expenditure within budget constraints.
- Oversee proper execution of internal procedures, administrative tasks, and operational activities.
- Enforce labor laws, safety procedures, and sales regulations with the support of corporate partners.
Requirements- 3+ years of management and sales experience, preferably in a luxury retail environment.
- Proficient in Microsoft Office, SAP, and other digital tools.
- Excellent leadership, teamwork, and problem-solving skills.
- Strong knowledge of sales, operations, and inventory.
- Ability to travel and work weekends.
- Ability to lift and move up to 40 pounds.
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