Assistant Store Manager

Summary

The Assistant Store Manager supports the Store Manager in achieving sales and service targets while maintaining effective store operations and an excellent customer experience. This role helps lead and develop the store team, sets team objectives, and identifies opportunities for continuous improvement.

Responsibilities

• Support Store Manager in leading and developing a professional store team to meet sales and service goals
• Collaborate with training teams to implement development and gold-standard practices
• Establish weekly and monthly objectives for the team
• Ensure employees present professionally and deliver exceptional customer service and clienteling
• Maintain merchandise presentation according to visual guidelines
• Coordinate with store support departments and align with Human Resources on policies and development planning
• Perform other duties as assigned by the Store Manager

Requirements

• Previous experience in management, sales, hospitality, or service
• Exceptional customer service and clienteling skills
• Strong leadership ability with coaching and motivational skills
• Professional verbal and written communication skills
• Flexible availability including nights, weekends, and holidays