SummaryAs an Associate Hospitality Leader at RH Fashion Island, you will support leadership in developing and executing business strategies. You will be responsible for ensuring an exceptional guest experience and leading associates during shifts to uphold RH's vision, values, and beliefs.
Responsibilities- Live RH's Vision, Values, and Beliefs every day.
- Assume full responsibility for every aspect of the guest experience and lead all associates during shifts.
- Provide front-of-house leadership, including training associates and delivering world-class customer service.
- Run pre-shift meetings, convey key business updates, and communicate station coverage plans.
- Conduct hiring interviews, mentor, train, and coach teams to further development.
- Work with the Hospitality Leadership team to develop strategies to grow the business.
- Develop food and beverage knowledge and lead associates to achieve the same.
- Be accountable for financial audits and paperwork, including till cash, bank deposits, and daily balancing.
Requirements- 2+ years of leadership experience in the hospitality industry.
- Ability to work independently and with all levels of leadership in a fast-paced environment.
- Strong ability to lead a team and own accountability for specific revenue goals.
- Excellent written and verbal communication skills with attention to detail.
- Team player with an enthusiastic outlook and creative mind.
- Strong decision-making abilities.
- Must be able to lift up to 50 pounds and work standing and walking for extended periods.
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