SummaryAs an Associate Hospitality Leader at RH in Chicago, you will play a crucial role in driving service and operational excellence within RH Hospitality. You will collaborate with the Hospitality Leader to execute the RH vision, inspire and empower team members, and create an extraordinary guest experience.
Responsibilities- Lead and develop team members in partnership with the Hospitality Leader by providing structured training and guidance.
- Shape the strategic direction of dining room service, including recruitment, hiring, and onboarding.
- Drive operational excellence by implementing quality and safety standards and ensuring compliance with regulations.
- Engage with guests and team members to create a seamless experience.
- Support financial vision by assessing labor and sales performance and implementing revenue-increasing practices.
- Create strategic team schedules to optimize business and elevate client experience.
- Assume full leadership responsibilities in the absence of the Hospitality Leader.
Requirements- 3+ years of hospitality leadership experience in a high-volume, full-service restaurant.
- Proven ability to manage financial performance, including labor and food costs and inventory controls.
- Expertise in computer systems including Microsoft Excel and Inventory Management systems.
- Ability to work autonomously and collaborate effectively across all levels of leadership.
- Legal authorization to work in the country at the time of application.
- Flexibility to work weekends, holidays, and variable shifts as needed.
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