Summary
The Associate Manager supports the General Manager in strategic planning and execution to achieve a profitable store business. This role helps lead store operations, talent development, client development, and customer experience while upholding Ralph Lauren brand standards.
Responsibilities
- Analyze business trends and support strategic planning and store initiatives.
- Educate the team on sales and profit performance, and help create a consistent customer experience.
- Support client development, community outreach, networking, and recruitment.
- Coach and develop employees, support inventory control, and manage processes to meet productivity and shrink goals.
- Champion new selling technology, uphold company policies, and maintain exceptional sales floor and store standards.
- Share business trends and high-profit opportunities with the General Manager and District Director.
Requirements
- Retail management or similar experience in a complex, high-volume, or high-profile specialty environment preferred.
- Strong communication, business acumen, planning, prioritization, and time-management skills.
- Ability to build positive working relationships with customers, management, and coworkers.
- Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts or travel.
- Ability to stand, walk, and move for extended periods and lift or climb up to 30 pounds.
