Summary
The Associate Manager supports the General Manager in planning and executing store strategies to achieve profitable business results. This role helps lead store operations, talent development, client engagement, and an exceptional customer experience while upholding brand standards.
Responsibilities
- Analyze business trends and support strategic planning and store initiatives.
- Educate the team on sales and profit performance, and provide coaching and development opportunities.
- Support client development, community outreach, networking, and recruitment.
- Manage store processes, inventory control, productivity, and execution of sales floor standards.
- Promote new selling technologies, uphold company policies, and communicate business trends to store leadership.
- Help create an inclusive team environment and deliver a customer experience aligned with brand expectations.
Requirements
- Retail management or similar experience in a complex, high-volume, or high-profile specialty environment preferred.
- Strong communication, business acumen, planning, prioritization, and time-management skills.
- Demonstrated ability to build positive working relationships with customers, managers, and colleagues.
- Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts or travel as needed.
- Ability to stand, walk, and move throughout the store for extended periods, and lift or climb as required.
- College degree or equivalent is a plus.
