Associate Store Director - Phipps Plaza

As an Associate Store Director at Phipps Plaza, you will lead the Department Managers and store sales team to meet and exceed sales and KPIs goals. You will promote brand engagement and act as a representative of the Store Director, fulfilling tasks given by HQ/HO and the Store Director.

• Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, and client service.
• Analyze results and set up constant assessments.
• Support the Store Director in reporting relevant information to HQs and share with the store team.
• Lead Department Managers in achieving targeted goals and implement action plans.
• Create and maintain a positive work environment and motivate the team.
• Behave as a Balenciaga Ambassador and promote the brand culture.
• Ensure store atmosphere upholds brand image and supervise sales for client satisfaction.
• Ensure compliance with legal, safety, security, and internal requirements.
• Oversee day-to-day operations and maintain a cost-conscious approach.
• Process payroll, maintain store schedules, and ensure staff adherence to attendance.

• 3+ years of experience in a managerial position with significant sales experience in luxury retail.
• Successful managerial experience of a team with the ability to set goals and delegate work.
• High sensitivity to clients’ experience and loyalty.
• Precision, organizational skills, adaptability, and openness.
• Exceptional client service and interpersonal skills.