Summary
The Beauty Advisor provides an elevated client experience by delivering personalized beauty consultations, professional make-up and treatment applications, and achieving individual and department sales goals. This role requires strong sales focus, clienteling using online tools and social media, and maintaining counter standards to represent the brand.
Responsibilities
- Achieve and exceed individual cosmetic and event sales goals and department daily and monthly targets
- Provide dynamic in-store service presence and professional make-up and treatment consultations
- Identify client needs through effective questioning and recommend appropriate products or services
- Actively use social media to grow personal brand and drive business
- Utilize online clienteling tools to record and maintain client information and preferences
- Cross sell across product lines to increase client basket
- Proactively offer in-store services to personalize the shopping experience
- Maintain a clean, tidy, and welcoming counter and store presentation
Requirements
- Minimum 1 year retail experience within the beauty industry
- Proven sales experience with history of achieving or exceeding goals
- Comfortable using online clienteling tools, social media, and technology
- Strong communication skills and ability to build positive interpersonal relationships
- Ability to problem solve and contribute to a collaborative team environment
- Professional presentation and commitment to delivering exceptional client service
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