Beauty Advisor

As a Beauty Advisor at Holt Renfrew, you will be responsible for developing deep, long-lasting relationships with customers to increase sales, service, and loyalty. Your compensation will be commission-based, directly tied to your sales volume results.

• Consistently deliver extraordinary service to all customers.
• Exceed personal and brand sales and service goals and targets.
• Build a loyal personal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales by identifying marketing opportunities and executing events.
• Attend educational sessions including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with personal clients regarding in-store events and merchandise requests.
• Resolve customer service issues and partner with management on complex issues.

• High school diploma.
• Proven ability to exceed sales targets.
• Highly collaborative and able to work in a team-oriented environment.
• Able to work in a fast-paced environment with minimal supervision.
• Flexible work schedule including nights, weekends, and holidays.
• Minimum of two years experience in a commission-based sales environment.
• Make-up artistry or aesthetics certificate may be required for certain brands.
• Prior retail sales experience in a luxury environment preferred.