SummaryAs a Sales Associate specializing in Eyewear at Holt Renfrew, you will cultivate deep, lasting relationships with customers to boost sales, service, and loyalty. Your role will be commission-based, directly linked to your sales volume results.
Responsibilities- Deliver extraordinary service consistently to all customers.
- Exceed sales and service goals and targets.
- Build a loyal client base by acquiring new customers and retaining existing ones.
- Attend educational sessions including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate with clients about in-store events and merchandise requests.
- Resolve customer service issues and collaborate with management on complex issues.
- Comply with Health & Safety policies and privacy regulations.
- Perform other duties as assigned.
Requirements- 4+ years of experience in a commission-based luxury sales environment.
- Proven sales performance with results in achieving and exceeding sales quotas.
- Ability to work flexible schedules including evenings, weekends, and holidays.
- Collaborative team-oriented mindset.
- Proficiency in leveraging social media to promote personal brand and fashion influence.
- Skilled in using technology to maintain and build client relationships.
- Strong understanding of current and emerging fashion trends.
- Broad product knowledge across all merchandise categories.
- Initiative to stay informed on new merchandise deliveries.
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