SummaryAs a Beauty Advisor at Holt Renfrew, you will be responsible for developing deep, long-lasting relationships with customers that lead to increased sales, service, and loyalty. Your role will be commission-based, directly tied to sales volume results, in a dynamic and fashion-driven environment.
Responsibilities- Consistently deliver extraordinary service to all customers.
- Exceed personal and brand sales and service goals and targets.
- Build and maintain a loyal personal client base by acquiring new customers and retaining existing ones.
- Share expert product knowledge with the store selling team.
- Maintain relationships with buyers, vendors, and selling managers.
- Drive brand sales through marketing opportunities, event execution, and assortment recommendations.
- Attend educational sessions including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks.
- Communicate with personal clients about in-store events, merchandise requests, and sales follow-up.
- Resolve customer service issues and collaborate with management on complex issues.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative and team-oriented.
- Able to work in a fast-paced environment with minimal supervision.
- Flexible work schedule including nights, weekends, and holidays.
- Minimum of two years experience in a commission-based sales environment.
- Make-up artistry or aesthetics certificate may be required for certain brands.
- Prior retail sales experience in a luxury environment preferred.
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