Beauty Counter Manager - Beauty Rituals - Bellevue Square

Summary

The Beauty Counter Manager creates personalized beauty experiences while maximizing sales for the assigned beauty brand. This role combines customer service, product education, and sales leadership in a commissioned retail environment.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customer goals.
• Set and achieve sales goals using in-store and digital selling tools.
• Manage vendor events and promotions, and build strong vendor relationships.
• Maintain an organized, clean, customer-ready department and keep current on beauty trends and products.
• Process sales, refunds, and exchanges; build customer loyalty and open Nordstrom Rewards accounts.
• Collaborate with team members to create a welcoming, inclusive customer experience.

Requirements

• Passion for customer service, beauty trends, makeup application, and skincare.
• Ability to connect with customers, address concerns, and contribute positively to a team.
• Strong multitasking, organization, and follow-through skills, with initiative and accountability.
• Interest in achieving sales goals through networking and technology.
• Ability to work a flexible schedule, including evenings and weekends, and meet the physical requirements of the role.