Summary
The Beauty Counter Manager creates personalized beauty experiences while driving sales for the assigned beauty brand. This role combines customer-facing selling and education with counter operations, team collaboration, and vendor partnership.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products tailored to customers' goals.
- Set and achieve sales goals using in-store and digital selling tools, including text and social media.
- Manage vendor events and promotions, and build strong vendor relationships.
- Maintain an organized, customer-ready department and support customer transactions and loyalty enrollment.
- Stay informed about beauty trends, products, and industry knowledge through training.
- Collaborate with team members to provide welcoming, inclusive customer experiences.
Requirements
- Passion for beauty, customer service, current trends, makeup application, and skincare.
- Strong customer connection, communication, multitasking, organization, and follow-through skills.
- Ability to handle customer concerns, contribute to a positive team environment, and work toward sales goals.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to remain in continuous movement for 6-8 hours per shift and regularly lift up to 10 pounds and occasionally up to 25 pounds.
