Beauty Counter Manager - Downtown Seattle

Summary

Manage a luxury beauty counter within a department store, delivering personalized makeup and skincare services while driving sales and teaching product knowledge. This role balances sales performance and customer education, supports vendor relationships, and maintains a customer ready counter environment. The manager will use in-store and digital tools to build client relationships and meet sales goals.

Responsibilities

• Perform makeup applications and skincare analyses for customers
• Recommend products based on individual beauty goals
• Set and achieve personal and counter sales targets using in-store and digital selling tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships
• Handle sales transactions including refunds and exchanges
• Open new customer rewards accounts to build loyalty
• Maintain organization and cleanliness to keep the counter customer ready

Requirements

• Passion for beauty trends, makeup application, and skincare
• Excellent customer connection and conflict resolution skills
• Empathy and professionalism during beauty services
• Strong multitasking, organization, and follow through
• Drive to achieve sales goals and comfort with commission environment
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative