Summary
Manage a luxury fragrance beauty counter delivering personalized makeup and skincare consultations while driving sales and building customer relationships. The role balances selling and teaching, supports vendor events and promotions, and maintains counter presentation in a high-end department store setting.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products.
- Set and achieve personal and counter sales goals using in-store and digital tools.
- Manage scheduling and execution of vendor events and promotions.
- Build and maintain strong vendor relationships to maximize results.
- Handle sales transactions including refunds and exchanges and open customer rewards accounts.
- Collaborate with team members to create a welcoming inclusive customer environment.
- Maintain counter organization, cleanliness, and customer readiness.
- Stay current on beauty trends and product knowledge through trainings.
Requirements
- Passion for beauty, trends, makeup application, and skincare.
- Excellent customer connection skills and ability to handle customer concerns.
- Empathy and respect when providing makeup and skincare services.
- Strong multitasking, organization, and follow-through abilities.
- Drive to achieve sales goals and comfort using networking and technology.
- Ability to work a flexible schedule including evenings and weekends.
- High level of ownership, accountability, and initiative.
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