Summary
The Beauty Counter Manager provides personalized beauty services while driving sales for an assigned beauty brand at the store counter. This role balances sales and teaching through makeup applications, skincare consultations, event management, and digital selling to build customer loyalty and meet performance goals.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer needs
- Recommend products and sell to meet personal and counter sales goals
- Use in-store and digital tools including text and social media to engage customers
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships
- Handle sales transactions including refunds and exchanges
- Maintain counter organization and cleanliness to keep department customer-ready
- Participate in trainings to stay current on beauty trends and product knowledge
Requirements
- Passion for beauty, makeup application, and skincare
- Strong customer service and ability to connect with diverse customers
- Excellent multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability for continuous movement and lifting up to 25 pounds
- High level of ownership, accountability, and initiative
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