Summary
The Associate Manager supports the General Manager in strategic planning and execution to ensure a profitable store business. This role helps lead store operations, talent development, customer experience, and community outreach while maintaining brand standards and operational excellence.
Responsibilities
- Support General Manager in analyzing business trends and planning store initiatives
- Educate team on sales and profit performance tools and resources
- Create and support a consistent customer experience aligned to brand expectations
- Assist in creating and executing the store client development strategy
- Drive networking and recruitment activities in the store market
- Engage in talent development, coaching, and performance feedback
- Manage store processes including inventory control to achieve shrink goals
- Champion use of technology to support new selling techniques and shopping options
- Ensure sales floor and store standards exceed expectations
Requirements
- College degree or equivalent a plus
- Retail management or similar industry experience preferred
- Ability to communicate effectively with customers and store personnel
- Ability to perform physical tasks including lifting up to 30 lbs and standing for multiple hours
- Ability to operate register and work the sales floor and stock areas
- Willingness to work a flexible schedule including evenings weekends and possible travel
- Proven track record building positive working relationships
- Strong business acumen and planning prioritization skills
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