Summary
The Beauty Counter Manager leads sales and customer service for an assigned beauty brand at a store counter, creating personalized makeup and skincare experiences while driving sales through in-store and digital channels. This role combines selling, education, event coordination, and vendor relationship management in a high-touch retail environment.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products to meet customer beauty goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Maintain counter organization and cleanliness to keep department customer ready
- Handle sales, refunds, and exchanges and enroll customers in the rewards program
- Collaborate with team members to create a welcoming and inclusive environment
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, including trends, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Empathy and respect for customers during applications and consultations
- Strong multitasking, organization, and follow through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to stand and move continuously and lift up to 25 pounds
We have summarized this job description for you, click apply to see more details from the employer.
