Summary
The Beauty Counter Manager provides personalized beauty experiences while maximizing sales for an assigned brand. This role balances direct selling, teaching product knowledge, and building customer relationships in a luxury retail environment at the SouthPark location.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive results
- Handle sales transactions including refunds and exchanges
- Recruit and open new customer accounts for the loyalty program
- Keep the beauty department organized and customer-ready
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create a welcoming environment
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection and proactive problem-solving skills
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow-through abilities
- Drive to meet sales goals and use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
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