SummaryAs a Beauty Sales associate at the NYC Flagship, you will be part of the Nordstrom Beauty Department, creating personalized beauty experiences for customers. You will engage with customers to understand their needs and maximize sales in on-trend and luxury beauty brands.
Responsibilities- Conduct makeup applications and skincare analyses, recommending products based on customer beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for all customers.
- Set and achieve sales goals for both in-store and digital selling using effective selling tools, including text and social media.
- Book appointments and drive sales for in-store beauty events and services.
- Maintain department organization and cleanliness to ensure customer readiness.
- Stay updated with the latest beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
- Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Requirements- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Excellent ability to connect with customers and handle customer concerns proactively.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
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