Summary
In the Nordstrom Beauty Department, Beauty Sales team members create personalized beauty experiences and help customers find products that meet their needs. This role focuses on makeup, skincare, customer service, and achieving sales goals through in-store and digital engagement.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers' beauty goals.
- Build customer relationships and achieve in-store and digital sales goals using selling tools, including text and social media.
- Book appointments and support sales for beauty events and services.
- Maintain an organized, customer-ready department and keep current on beauty trends, products, and industry knowledge.
- Process sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.
Requirements
- Passion for customer service, beauty trends, makeup application, and skincare.
- Ability to connect with customers, handle concerns proactively, and contribute to a positive team environment.
- Empathy and respect when assisting customers with makeup and skincare applications.
- Strong multitasking, organization, and follow-through skills, with motivation to achieve sales goals.
- Ability to work a flexible schedule, including evenings and weekends, and meet the physical demands of the role, including lifting up to 25 pounds occasionally.
