Summary
Deliver personalized beauty experiences by understanding customer needs and recommending products from beauty brands. Drive sales and build customer relationships through in-store and digital selling.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products suited to customers' beauty goals.
- Collaborate with team members to create a welcoming, inclusive environment.
- Set and achieve in-store and digital sales goals using selling tools, including text and social media.
- Book appointments and drive sales for beauty events and services.
- Keep the department organized, clean, and customer-ready.
- Stay current on beauty trends, products, and industry knowledge through training.
- Process sales, refunds, and exchanges, and build customer loyalty by opening rewards accounts.
Requirements
- Passion for customer service, beauty trends, makeup application, and skincare.
- Ability to connect with customers, address concerns, and contribute to a positive team environment.
- Empathy and respect when assisting customers with makeup and skincare applications.
- Strong multitasking, organization, and follow-through skills, with the drive to achieve sales goals.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to stand and move for 6-8 hours per shift, handle merchandise, and regularly lift up to 10 pounds and occasionally up to 25 pounds.