Summary
Provide personalized beauty experiences in luxury hair and skincare, engaging customers in consultations, makeup applications, and product recommendations while driving in-store and digital sales. Maintain knowledge of current beauty trends and collaborate with team members to deliver welcoming customer service and achieve sales goals.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products aligned with customer goals
- Engage customers to understand needs and build a customer following in-store and digitally
- Set and achieve sales targets using selling tools including text and social media
- Book appointments and drive sales for in-store beauty events and services
- Manage sales transactions, refunds, and exchanges while building customer loyalty
- Maintain department organization and cleanliness to ensure customer readiness
- Participate in trainings to stay current on products and industry knowledge
- Collaborate with team members to create an inclusive and welcoming environment
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow through abilities
- Drive to achieve sales goals and familiarity with networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Willingness to participate in trainings provided by employer and brand partners
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