SummaryAs a Beauty Sales Lead at Neiman Marcus in Orlando, you will deliver a luxury client experience by coaching Client Advisors in partnership with the Sales Manager. You will implement business priorities and objectives while maintaining the highest merchandising standards within a retail store location.
Responsibilities- Communicate expectations and provide floor supervision to associate behaviors.
- Facilitate ongoing Associate Performance Management, career development, coaching, and feedback discussions.
- Coordinate with Sales Manager to manage Associate scheduling and floor coverage.
- Ensure an inclusive culture by creating a safe work environment and monitoring compliance to policies.
- Champion NMG culture and values, managing the team to create a friendly, welcoming atmosphere.
- Role model and oversee exceptional service and client experience building skills.
- Execute all client experience strategies in-store to achieve strategic goals.
- Maintain and model positive and productive relationships with brand partners, customers, and merchants.
- Actively maintain selling floor standards, process new receipts, replenish stock, and support stockroom organization.
- Drive towards the achievement of maximum sales growth in line with company vision.
Requirements- 3-4 years of retail and/or customer service supervisory experience.
- Strong attention to detail.
- Proven track record achieving business results.
- Excellent oral and written communication skills.
- "Win together" mentality.
- Basic proficiency with MS Office Product Suite, advanced proficiency preferred.
- Willingness to work a flexible schedule including evenings, weekends, and holidays.
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