Summary
Beauty Sales team members create personalized beauty experiences while engaging customers and driving sales in men's fragrance. The role includes building customer relationships in-store and digitally, and maintaining a welcoming, customer-ready department.
Responsibilities
- Understand customer needs and recommend products to meet their beauty goals.
- Set and achieve in-store and digital sales goals, using selling tools including text and social media.
- Book appointments and drive sales for in-store beauty events and services.
- Keep the department organized and clean, and stay informed about beauty trends and products through training.
- Process sales, refunds, and exchanges, and build customer loyalty by opening rewards accounts.
- Collaborate with team members to create an inclusive environment for customers.
Requirements
- Passion for customer service, beauty trends, makeup application, and skincare.
- Ability to connect with customers, address concerns, and contribute to a positive team environment.
- Strong multitasking, organization, and follow-through skills, with drive to achieve sales goals.
- Flexible schedule availability, including evenings and weekends.
- Ability to move continuously for 6-8 hours per shift, lift up to 10 pounds regularly and up to 25 pounds occasionally, and perform frequent bending, reaching, and handling of merchandise.
