Summary
Provide personalized beauty experiences focusing on men's fragrances within a luxury department environment. Engage customers through product knowledge, makeup and skincare services, digital and in-store selling to build customer loyalty and meet sales goals.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products.
- Engage customers to understand needs and maximize sales for beauty brands.
- Sell in-store and digitally using texting and social media to drive sales.
- Book appointments and drive sales for beauty events and services.
- Manage sales, refunds, exchanges and open new rewards accounts.
- Collaborate with team members to create a welcoming inclusive environment.
- Maintain department organization and cleanliness to remain customer-ready.
- Keep up with beauty trends and product knowledge through trainings.
Requirements
- Passion for beauty trends, makeup application and skincare.
- Excellent customer connection skills and ability to handle customer concerns.
- Empathy and respect during makeup and skincare services.
- Strong multitasking, organization and follow-through skills.
- Drive to achieve sales goals and use networking and technology.
- Ability to work a flexible schedule including evenings and weekends.
- Physical ability for continuous movement, bending, lifting up to 25 pounds.
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