Summary
Provide personalized beauty consultations and services in a luxury retail environment, engaging customers through makeup application, skincare analysis, and digital selling to drive sales and build customer loyalty. Support department readiness through organization and product knowledge while collaborating with team members and brand partners.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer goals
- Recommend products and solutions from on-trend and luxury beauty brands
- Set and achieve sales goals through in-store and digital selling
- Use text and social media to build customer relationships and drive sales
- Book appointments and support in-store beauty events and services
- Handle sales transactions, refunds, and exchanges accurately
- Maintain department cleanliness and customer-ready presentation
- Participate in trainings to stay current on products and industry trends
- Promote and enroll customers in the rewards program to build loyalty
Requirements
- Passion for beauty trends, makeup application, and skincare
- Strong customer service and interpersonal skills
- Ability to handle customer concerns with empathy and respect
- Multitasking, organization, and follow-through abilities
- Drive to achieve sales targets and comfort using technology for selling
- Flexible availability including evenings and weekends
- Capable of continuous movement for 6-8 hours and frequent bending and reaching
- Ability to lift regularly up to 10 pounds and occasionally up to 25 pounds
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