Summary
Deliver personalized beauty experiences and help customers discover luxury beauty products. Build customer relationships and achieve sales goals through in-store and digital selling.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customer goals.
- Meet in-store and digital sales goals using selling tools, including text and social media.
- Book appointments, promote beauty events and services, and build customer loyalty.
- Process sales, refunds, and exchanges; maintain an organized, customer-ready department.
- Stay current on beauty trends, products, and industry knowledge through training.
- Collaborate with team members to create a welcoming and inclusive customer environment.
Requirements
- Passion for customer service, beauty trends, makeup application, and skincare.
- Strong customer connection, communication, multitasking, organization, and follow-through skills.
- Ability to handle customer concerns respectfully and contribute to a positive team environment.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to remain active during shifts, use hands frequently, and lift up to 25 pounds occasionally.
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