Summary
Provide personalized beauty consultations and makeup applications within the Nordstrom Beauty department, focusing on luxury and on-trend brands. Engage customers in-store and digitally to build relationships and drive sales while maintaining a customer-ready department and adhering to brand training and standards.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer goals
- Recommend products and drive sales for in-store and digital channels
- Book appointments and support beauty events and services
- Use text and social media to engage customers and build a following
- Manage sales transactions, refunds, and exchanges
- Maintain organization and cleanliness of the beauty department
- Collaborate with team members to create an inclusive customer experience
- Stay current on beauty trends and product knowledge through trainings
- Meet sales goals and participate in performance incentives
Requirements
- Passion for beauty, makeup application, and skincare
- Strong customer service and interpersonal skills
- Ability to multitask, stay organized, and follow through
- Comfort working a flexible schedule including evenings and weekends
- Physical ability to stand and move for extended periods and lift up to 25 pounds
- Drive to achieve sales goals and use technology for selling
- Empathy and respect for all customers during services
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