Summary
Seasonal store support role assisting customers at checkout and on the sales floor with sales, returns and other transactions while maintaining a neat merchandise presentation and supporting order fulfillment and pickup.
Responsibilities
- Assist customers in person and by phone with purchases and returns at the point of sale
- Provide fast friendly customer service and recommend products based on customer needs
- Maintain the cash wrap area and sales floor by straightening restocking and light cleaning
- Support other store areas including order fulfillment and order pick up
- Stay informed on product trends to help customers with purchase decisions
- Build customer relationships by informing them about events gift cards and rewards programs
- Prioritize multiple tasks in a fast paced retail environment
Requirements
- Excellent communication and interpersonal skills
- Strong organization and follow through
- Problem solving ability and customer service focus
- Proficiency with computers and willingness to learn new applications
- Ability to work a flexible schedule based on business needs
- Physical ability to continuously move for 6 to 8 hours with frequent bending reaching and lifting
- Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds
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