Boutique Assistant - Short Hills

Summary

Provide operational and client support in a luxury boutique, assisting Sales Associates and Reception while maintaining boutique presentation and smooth daily operations. The role requires strong organizational skills, computer proficiency, and the ability to multitask in a fast paced retail environment. Familiarity with SAP and fluency in multiple languages are beneficial. Report to the Assistant Operations Manager and contribute to the Service Excellence Ceremony.

Responsibilities

• Support Sales Associates with daily boutique operations and client service
• Handle replenishment of selling floor supplies such as shopping bags and wrapping paper
• Participate in boutique opening and closing set up and breakdowns
• Manage morning jewelry set up and evening jewelry pulling and backstock maintenance
• Backfill POS stations and desks accurately
• Greet clients and assist with Reception duties
• Maintain merchandise condition in partnership with Management and Boutique Administrators
• Follow protocols defined by Management and Corporate regarding client experience
• Uphold the Maison image by maintaining a professional demeanor and following the Service Charter

Requirements

• Bachelor's degree or equivalent preferred
• Minimum of 2 years experience in a fast paced luxury environment preferred
• Strong organizational skills and ability to multitask
• Proficiency in computer skills; familiarity with SAP is a plus
• Excellent verbal and communication skills for interacting with customers and colleagues
• Fluency in multiple languages is beneficial
• Valid work authorization for employment in the USA
• Ability to follow corporate and boutique protocols and maintain professional image