SummaryAs a Boutique Coordinator at Beverly Hills Rodeo Dr, you will play a crucial role in supporting our client experience team at Bulgari. Your responsibilities will include assisting and facilitating various aspects of our sales operations, both on and off the sales floor, with a strong emphasis on supporting team members. Your attention to detail, exceptional customer service skills, and outstanding communication abilities will contribute to achieving our ambitious objectives.
Responsibilities- Address daily store needs and develop a comprehensive understanding of Bulgari's operations, policies, procedures, history, collections, and inventory.
- Maintain the brand's high standards through a professional appearance, manner, and demeanor.
- Assist the sales team with various activities, including preparation, client entertainment, product presentation, and finalizing sales transactions.
- Provide support during the selling ceremony and actively participate in quarterly inventory checks.
- Help organize and host in-store activities such as Masterclasses, Trunk Shows, and other jewelry events.
- Assist with various customer service tasks, including managing repair follow-ups, handling phone inquiries, and ensuring the boutique maintains luxury standards in appearance.
- Lead all CRM efforts, facilitate gifts for clients, and execute seasonal campaigns and special events.
- Maintain availability to work a flexible schedule, including weekends and some holidays, following business needs.
Requirements- 5+ years of experience in a similar role.
- Adaptable to change and consistently responsive to the evolving needs of the store.
- Passionate about continuous learning and professional development within the company.
- Quickly grasp new concepts, excellent prioritization skills, and a commitment to maintaining a well-organized work environment.
- Enjoys engaging with customers and consistently projects an energetic and positive demeanor.
- Ensures all tasks are completed promptly and efficiently.
- Possesses a basic understanding of computer systems and programs.
We have summarized this job description for you, click apply to see more details from the employer.
