Boutique Director

Summary

The Boutique Director leads the boutique as the ultimate leader and brand ambassador, driving team development, elevated client experience, and achievement of business targets. This role requires hands-on boutique management, people leadership, and partnership with Home Office to deliver strategic solutions and continuously improve performance.

Responsibilities

• Coach and inspire boutique staff to deliver an elevated client experience
• Foster a positive working environment and culture of feedback and teamwork
• Act as a leader of leaders and develop boutique leadership capabilities
• Develop and achieve business goals in partnership with the boutique team and Home Office
• Drive continuous improvement using key performance indicators and lessons learned
• Represent the brand in the market and develop the client base through community involvement and partnerships
• Manage boutique image and operational standards to uphold brand presentation
• Build collaborative partnerships and relationships within the market

Requirements

• Minimum 7 years of related experience
• Bachelor's degree preferred
• Proven people leadership and development experience
• Strong communication skills and passion for client experience
• Ability to work a flexible schedule including late nights weekends and some holidays
• Ability to lift 15 lbs
• Comfortable managing complexity and multi tasking in a fast paced environment