SummaryAs a Boutique Fragrance Specialist at Dior in Brickell, you will embody the brand's passion and values, delivering exceptional customer service and fragrance expertise. You will work towards achieving sales targets while upholding the brand image and providing high standards of service to clients, with a focus on fragrance.
Responsibilities- Conduct in-store and remote selling activities, acting as a personal shopper.
- Sell Dior products by meeting clients’ needs and providing a memorable experience through high standards of service.
- Display Dior hospitality, initiate contact with customers, and welcome them both on counter and through traffic-stopping.
- Identify and understand clients' needs through conversation and propose personalized product offers.
- Achieve retail sales targets and contribute to boutique KPIs on a weekly and monthly basis.
- Develop enduring relationships with existing clients and engage new clients to the brand.
- Maintain an esthetically pristine and hygienic boutique environment.
- Operate cash registers and assist in closing daily revenues.
- Lead the team as the fragrance product knowledge expert in-store.
Requirements- 1 year of fragrance selling experience required, preferably in the luxury retail environment.
- 1-2 years of retail experience required, preferably in the luxury retail environment.
- Proven track record in achieving retail results in sales and profitability.
- Experience in selling makeup, fragrance, and skincare, preferably in a luxury environment.
- Digital savvy and comfortable with operational POS systems.
- Proficient in Microsoft Office, Word, Excel, Outlook, HRIS systems, PowerPoint, client tracking systems, and POS.
- Able to work on weekends, holidays, and evenings.
- Spanish or Mandarin speaking skills highly preferred.
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