Boutique Operations Associate

Summary

Reporting to the Boutique Manager, the Boutique Operations Associate supports boutique operations and profitability through accurate, organized inventory management. The role also provides administrative and operational support to the boutique team.

Responsibilities

• Maintain accurate stock records, organize stockroom and floor inventory, and conduct cycle counts.
• Receive and inspect deliveries, manage transfers and seasonal returns, and support stock requests.
• Share inventory updates and operational information with boutique teams, other stores, and the finance team.
• Manage shipping and VAT documents, book couriers and deliveries, complete supply orders, and support operating procedures.
• Help ensure compliance with company processes and maintain boutique standards.

Requirements

• Previous retail sales experience; jewelry or luxury product experience preferred.
• Strong customer service skills and the ability to build effective relationships.
• Excellent interpersonal, communication, and computer skills.
• Strong attention to detail and ability to manage multiple tasks.
• Ability to stand and sit for extended periods and regularly lift boxes weighing up to 20 pounds.