Branch Security Officer - Boca

Summary

Responsible for providing security and operational support on the sales floor and in back of house to protect assets and enable excellent customer service. Partners with senior security and store management to deter theft, respond to incidents, and maintain security systems and procedures. Supports opening and closing operations and contributes to a high-quality client experience.

Responsibilities

• Provide security and operations support to drive sales and service on the sales floor and in back of house.
• Partner with senior security and management to deter theft, report missing assets, and respond to emergency situations.
• Implement incident management procedures and ensure timely report submissions.
• Maintain security systems and follow daily inspections, alarm tests, equipment checks, and key access controls.
• Perform opening and closing procedures and assist with facilities repairs and communications with the store team.
• Deliver a positive client experience, deepen client relationships, and act as a brand ambassador during customer interactions.
• Optimize hospitality and store amenities and act on client feedback and NPS insights.

Requirements

• High school diploma or equivalent.
• Basic computer skills.
• Ability to work retail store hours, including nights, weekends, and holidays.
• Authorization to work in the United States.
• Experience in a retail or security environment preferred; 1+ year prior security-related experience desired.