Summary
Full-Time Brand Ambassadors provide a personalized and inspiring shopping experience with a customer-first mindset, supporting store initiatives and representing brand expectations. They collaborate with the team to drive sales and deliver consistent service while embracing new technology and ways to shop.
Responsibilities
- Deliver sales and profit performance using key tools and resources
- Support execution of company and store initiatives
- Participate in team training to achieve business results
- Engage clients through outreach and creative engagement methods
- Provide exceptional in-store customer experiences aligned to brand standards
- Support alternative purchasing processes such as Gladly and Ship to Home
- Assist with product discovery tools like QR codes and digital catalogs
- Maintain sales floor and store standards at all times
- Provide feedback to management on opportunities and successes
Requirements
- Retail or similar industry experience in a high-volume specialty environment preferred
- Effective communication skills with customers and store personnel
- Ability to operate register and remain on feet for multiple hours
- Ability to lift up to 30 lbs and maneuver around sales floor and stock areas
- Flexible schedule availability including days evenings weekends and possible travel
- Demonstrated ability to build and maintain positive working relationships
- Planning prioritization and time management skills
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